Returns & Exchanges

At GLO Skin Body, we want you to love your skincare routine; if a product isn't the right fit for your skin, we offer a 30-day return policy on most items. Please ensure products are in their original packaging and meet our hygiene standards to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare the Package

  Safely pack the items in their original, unopened packaging to prevent damage during transit, including a copy of your packing slip.

• 3.
  Ship to GLO

  Affix the provided return label or ship the package through your preferred carrier to our central distribution warehouse.

• 4.
  Processing & Refund

  Once our skin experts inspect the returned items, we will process your refund or ship your replacement product within 5-7 business days.